Privacy Policy
This Privacy Policy explains how Qingdao Jaroll Hygiene Products Co., Ltd. ("Jaroll", "we", "us") collects, uses, discloses, and protects information when you visit jaroll.com, contact us, or interact with our pages and accounts on third-party platforms.
In short: we collect only what we need to respond to your enquiry and to operate our own business accounts. We do not sell personal information. We do not use your information for advertising to consumers.
1. Who we are
Qingdao Jaroll Hygiene Products Co., Ltd.
NO.4515, EAST OF JIAOZHOUBAY ROAD, HUANGDAO DISTRICT, QINGDAO CITY, SHANDONG PROVINCE, CHINA
We are a manufacturer of disposable spunlace nonwoven textile products, serving business customers such as distributors, brand owners, importers, and OEM partners.
2. Information we collect
2.1 Information you provide to us
When you contact us by email, contact form, or messaging platform, we may collect:
- Your name, company name, and job title
- Business email address, telephone number, and messaging handle
- Country or region and business address
- The content of your enquiry, including product specifications, quantities, and packaging requirements
- Any files or documents you choose to send us
2.2 Information collected automatically
When you visit our website, our hosting provider may record standard server log data such as IP address, browser type, referring page, and pages viewed. This data is used for security, reliability, and aggregate traffic analysis. We do not use it to build individual profiles.
2.3 Information from third-party platforms
We operate business accounts on third-party platforms. When you interact with those accounts, the platform may make certain information available to us, such as your public profile name, the content of a message you send, and aggregate performance metrics for our own posts. What a platform shares with us is governed by that platform's own privacy policy and your settings on it.
3. How we use information
We use the information we collect to:
- Respond to enquiries, quotations, and sample requests
- Prepare specifications, quotations, and order documentation
- Communicate about orders, production, and shipment
- Operate and measure our own business accounts on third-party platforms
- Maintain records required for accounting, tax, and export compliance
- Protect our systems against misuse and fraud
4. Legal bases
Where applicable law requires a legal basis for processing, we rely on: performance of a contract or steps taken at your request prior to entering a contract; our legitimate interests in operating and promoting our business, balanced against your rights; your consent, where you have given it; and compliance with legal obligations to which we are subject.
5. Sharing and disclosure
We do not sell personal information. We may share it in the following limited circumstances:
| Recipient | Purpose |
|---|---|
| Service providers | Website hosting, email, and business software that process data on our instructions |
| Logistics and forwarding partners | Arranging sample dispatch and shipment, including customs documentation |
| Professional advisers | Accounting, audit, and legal advice |
| Authorities | Where required by law, regulation, or valid legal process |
6. International transfers
We are based in China and work with customers and service providers in other countries. Information you send us may therefore be transferred to and processed in a country other than your own. Where we transfer personal information, we take reasonable steps to ensure it receives an appropriate level of protection consistent with this policy and applicable law.
7. Retention
We keep enquiry and order records only as long as needed for the purposes described above, including any period required for accounting, tax, warranty, or export documentation obligations. When a record is no longer needed, we delete it or remove the elements that identify you.
8. Security
We use administrative, technical, and physical safeguards designed to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Access to customer information is limited to personnel who need it to do their work.
9. Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, or to request a portable copy. To exercise any of these rights, contact us using the details in section 11. We will respond within the period required by applicable law.
10. Cookies and analytics
Our website does not set advertising cookies and does not run third-party behavioural advertising trackers. If we introduce analytics in future, this policy will be updated and, where required, your consent will be requested before any non-essential cookie is set.
11. Contact us
Questions about this policy or requests relating to your personal information can be sent to [email protected].
12. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be reflected on this page.